Fun Features for Offices
We're making it easy to spread the word!
Dear Friends,
Thanks for doing business with PHS Temps. Many of you have wanted to tell your colleagues about how we can help them but aren't sure how to go about it. We have put together a great website where others can learn more about PHS Temps and what we have to offer.
Can you think of anyone that could benefit from not having to cancel their patients, and instead keep a smooth running, productive office? If so, feel free to forward this email to them! We'd be happy to follow up and see if we might be of service to their office.
We know you value your relationships and so do we. If your dental friends are experiencing a problem we've helped you solve, we'd love to help them too. If there is anything else we can do, please let us know.
PS Being understaffed in a dental office is stressful! If you'd rather introduce us to your friend in person, just let us know. We are more than happy to talk with them over the phone.
New Hygiene Instruments:
Are they REALLY Necessary?
Did you know that most dental hygiene scalers and curettes last on average 6-12 months before needing to be replaced? Some instruments made from emerging high-tech metals can last on average 15-18 months, but in general any scaler or curette should be replaced once 20% of the width or length of the blade has been removed.
Hearing the hygienist sharpening away on the sharpening stone may make the dentist or office manager in charge of the budget cringe, and not just because of the nails-on-the-chalkboard sound! They may see dollar signs flying out the window, knowing that soon they'll be asked by the hygienist for a cassette full of new instruments, no small thing when you consider a single scaler can run from $30 to $50! However, keeping instruments in good, sharp working order is important because dull instruments:
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Make calculus removal more difficult, requiring more strokes and thereby contributing to longer patient appointments
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Interfere with effective instrumentation manipulation, creating the possibility of soft tissue damage
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Decrease the comfort level of both the patient and the operator by having to work harder to remove dental deposits
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Unnecessarily increase the hygienist's amount, duration, and pressure of working strokes, thus contributing to repetitive wrist injuries and conditions
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Slip over tooth surfaces and calculus more easily, often leaving undetected burnished calculus, which then becomes even more difficult to remove and further encourages biofilm proliferation
If you find that you're at the point where you are needing to freshen up your hygiene instruments kits, a good thing to be aware of is the recycling program that many dental instrument companies offer. We will include the link to three popular instrument companies that offer a recycle-12-get-1-free program. For every 12 scalers, curettes or ultrasonic inserts that you turn in (any manufacturer), you receive 1 new scaler or curette from the list they provide, free of charge. The following websites will walk you through the process of how to package old instruments and claim free goods.
PDT Earthcare https://www.pdtdental.com/earthcare/
American Eagle Recycle to Receive http://am-eagle.com/recycling
Hu-Friedy Envirodent https://www.hu-friedy.com/environdent
(Thanks to RDH magazine for some of the above statistics)
Written by: PHS temp hygienist, MICHELLE OTTOSEN
PHS Temps Christmas Outing at Top Golf!
We like to have FUN!!
PHS Temps Volunteer Outing-Feed My Starving Children
We Give Back!
I wish you knew this about me...
Dentists wish we understood this:
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Mentally, my focus is required in a lot of different places: exams, difficult procedures, and office needs.
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Having things ready for me is really helpful: X-rays open, follow up calls made, patient educated and prepped.
Office Managers wish we understood this:
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Balancing all the different office dynamics is very challenging. They all add up and I need to keep things from "crashing".
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I work very hard to balance the needs of our workers and keep the office profitable.
Front Desk Staff wish we understood this:
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Patients checking in can be VERY chatty. We love our patients, but this makes it difficult to get my work done.
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I spend a lot of time auditing charts and making sure treatment plans are input correctly.
Assistants wish we understood this:
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It is stressful when procedures take longer than expected, we're behind schedule, and the next patient gets upset at me.
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Working with nervous and flinching patients, trying not to get my fingers bit off, an unexpected emergency patient, and no extra open exam rooms.
Hygienists wish we understood this
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I am Hands-On with my patients from start to finish, every appointment, back to back. This makes it difficult to get other jobs around the office done.
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There are A LOT of tasks that need to be completed at each appointment. Sometimes it’s really challenging to get it all done, and done WELL!
We hope this gave you a better understanding and appreciation for your dental team.
So go ahead and give someone a compliment, a high five, or a "Thanks".
CHALLENGE: At your next office meeting have each team member share this: "What do you wish we better understood about the job you do?"
Make your office the "most loved" on the block!
I want to get you thinking about exciting options for YOUR dental office.
Here are some ways to make it "welcoming" and "enjoyable".
What could you implement to get your patients telling all of their friends about you?
Beverage Area
Finding a spot in the lobby for a Kerig machine.
Have multiple options for coffee, tea, hot chocolate, small bottled waters, or snacks.
Greens!
Artificial trees with lights (add some fun ornaments or charms that are "teeth" related), real plants, a bouquet of flowers for Valentines week, or poinsettias in December.
Kids Cave
A fun place for kids to hang out while waiting for their appointment.
Video games, Legos, seek and find books, or toys with a tooth theme.
Moose with glasses
Patients are certain to tell their friends about this fun feature like this!!